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Testimonial |
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"I very much
appreciate the ingredient listings and the
feedback about the products. I have life
threatening allergies and some health
issues, but want to LOOK healthy. I think
I've found my shopping home!" Elko, Nevada |
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" Hi.
I just wanted to say thank you for the great
service and products that you provide. I
have been purchasing all natural products
for years, and was thrilled to recently
discover your website which had so many
products all in one place! I have been even
more impressed by your excellent customer
service. It is rare to find that these days.
I also love the free samples that you've
sent me. I will be your customer for years
to come.
Thank you,
Shannon H from MD
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Specializing in:
mineral cosmetics, organic skincare,
natural hair colors, bodycare products, bath, haircare and
boar bristle hair brushes, eco friendly hand bags
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Customer Service Desk
Thank you for visiting our Customer
Service Desk. To help us service you better, we have
prepared the following pages for you to review on the left
column. This section covers ordering, returns,
exchanges, and shipping rates. If
you have a question not listed, please feel free to email
us. Please look at these pages prior to calling us
however. This helps us to take time for filling orders
and looking for more products you'd enjoy!
For Product questions, please let us
refer you to our Natural Beauty Advice section for tips and
uses of our items. The Information Library covers
details on our brands such as standards, packaging, shelf
life, etc. Our Shop By Brand pages also covers
information about Vendors we offer. You should find most answers within those
sections if your question is not regarding ordering.
If you are looking for testimonials,
please feel free to scan the pages of our site, as we have
chosen to put them all over our pages instead of having just
one page. They do change as we update things. Maybe
you will find yours some time!
To keep our
expenses down, we ask that customers use our normal business
phone number if they are calling regarding product
questions, choosing colors, formulas, etc. That phone number
is 330-337-0703. You may feel free to ask us to call
you back so you may feel free to talk longer. Customers who have their orders ready
to place can continue using our toll free number at
877-232-5359.
CONTACT
INFORMATION:
Natural Solutions
Holistic Beauty, Body & Bath
Limited
465 E. State Street
Salem, OH 44460
Customer Service for questions
regarding products: 1-330-337-0703 US/International
To Place an Order:
Toll Free 877-232-5359 US Only
Email us directly!
Mail Order Store Hours: Monday,
Wednesday, Friday between 9 and 5pm EST; Tuesday between 9
and 3pm EST; Thursday between 9 and 4pm EST; Saturday
between 12:30 and 4pm EST (at times we can not open Saturday
so please be aware that your call will be answered by
Monday)
See "Our
Boutique" for boutique hours and information.
Shipping Schedule: Monday, Wednesday,
Fridays.
We are an all natural beauty and bath
supplier from Ohio. Our company specializes in petrochemical
free products as well as finding alternatives for those who
have special sensitivities. If you are seeking a supplier
who understands your food allergy, mineral sensitivity or
who can provide vegan selections, we can be your guide.
Natural Solutions offers sample size items in nearly all
products for a minimal fee. We ship out three days a week
while running a boutique for customers seeking first hand
help. With over 8 years of experience, Natural Solutions
continues to provide quality products, service with a
commitment to customer support, and a first rate database
that can keep track of what you've tried, what you want to
try and when you got it.
Why shop with Natural Solutions over the competitors?
We certainly will not deny that there are many who wish to
do what Natural Solutions does. You may find a better price
from time to time from another vendor. Our service in
helping the customer, having a large selection, and getting
your order out to you is what will keep you coming back. We
are also committed to continued improvements in all areas of
our business to keep you satisfied. So if and when we do
make a mistake, Natural Solutions will make it up to you
because we want to create a long term relationship with all
our customers. This is how we can service your needs now and
into the future.
Samples that we provide are made from the full size
products we offer. A lipstick generally can make 18
samples give or take. Each sample cut equally and packaged
in a sterile baggie. Pressed cosmetics are crushed and
equally divided into appropriate sample sizes and packaged
in a sterile baggie. Skin, Hair and Bath products are
divided appropriately according to what size we will provide
for purchase. They are put into pots that screw tight or in
small paint pots that close tight. When manufacturers give
us samples that we can give out and are pre-made, we
generally offer those free with purchases or catalog
requests.
We strive to recycle materials such as peanuts, zip lock
baggies, bubble wrapping and boxes. When we do need to make
a purchase for these items, we only purchase corn peanuts.
Customers can request specific packing methods at the time
of order and we are happy to oblige.
We use priority mail from the USPS most often. It comes with
delivery confirmation so you may track your order online. We
suggest registering with our site so you can automatically
receive news of upcoming specials, tracking details and
details regarding orders present and in the past.
Our retail site
names are:
Our wholesale site:
www.beautybroker.net
(for qualified retailers)
If you are having any difficulties
finalizing your order (as can occur from time to time), you
can also order on our other site at
www.holisticbeauty.net. It
provides shopping carts that remember your order for three
days, delivery choices such as standard, priority and 2nd
day express. It also accepts Paypal. It doesn't provide all
our rich reading material, but it is a choice for those
times you need more choices, or when this site's shopping
cart gives you trouble. Don't hesitate to contact us if you
do find trouble on this site however. It is a wonderful way
for us to get technicians on the case.
 
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